Telecommute Guest Services Representative in Phoenix

Job Summary

A l family entertainment and media enterprise company needs applicants for an opening for a Telecommute Guest Services Representative in Phoenix.

Must be able to:

• Answer inbound calls and email assisting guests by providing impeccable guest service
• Contact guests via outbound calls as instructed by supervisory staff
• Identify and resolve issues that impact our guests’ experiences

Qualifications Include:

• High school diploma or equivalent
• Able to demonstrate strong fuest-focused engagement over the phone and via email
• Strong attention to detail
• Excellent communication skills, both verbal and written
• Strong computer skills, including multi-tasking
• Proven ability to work in a structured environment