Job Summary
A customer service provider has a current position open for a Telecommute Health Care Call Center Agent.
Core Responsibilities Include:
- Talking to customers over the phone, email, online chat or social media to resolve their questions or concerns
- Maintaining and updating customer information as necessary
- Calmly attempting to resolve and de-escalate any issues
Must meet the following requirements for consideration:
- High School Diploma or GED required
- Familiarity with Microsoft Windows, Word, and Excel applications
- Stellar customer service skills
- Ability to use phone and computer systems
- Excellent oral and written communication skills
- Strong listening/comprehension skills
