Job Summary
A healthcare provider has a current position open for a Telecommute Health Customer Service Representative.
Core Responsibilities of this position include:
- Responding via telephone or email to questions from Insurance Brokers regarding licensing
- Conducting outgoing calls to provide answers and additional information to sales representatives and brokers
- Creating forms and documents needed for new business quoting purposes
Skills and Requirements Include:
- High school diploma / GED (or higher) OR 10+ years of equivalent work experience
- 1+ years of customer service experience analyzing and problem solving for customers
- Demonstrated ability in using computer and Windows PC applications, which includes strong keyboard skills
- Ability to multi-task, including the ability to navigate a computer while speaking on the telephone
- Ability to develop an understanding of our multiple products and the levels of benefits within each product
- Ability to work regularly scheduled shifts within our hours of operation including the training period
