Job Summary

A health insurance company is searching for a person to fill their position for a Telecommute Health Insurance Inbound Contacts Representative 2.

Core Responsibilities of this position include:

• Effectively answering inbound calls on the TRICARE ACD program
• Identifying call and call inquiry
• Supporting and participating in process and quality improvement initiatives

Position Requirements Include:

• High School Diploma/GED
• 2 or more years of customer service experience
• Strong attention to detail
• Strong typing and computer navigation skills
• Capacity to multi-task, including use of multiple computer applications simultaneously
• Effective verbal and listening communication skills