Telecommute Healthcare Client Services Specialist

Job Summary

A biotechnology company needs applicants for an opening for a Telecommute Healthcare Client Services Specialist.

Candidates will be responsible for the following:

• Responding accurately to customer inquiries over the phone or email
• Ensuring customer issues are addressed
• Ensuring utmost client satisfaction

Required Skills:

• 2+ years experience working in a client-facing role
• Exceptional oral and written communication skills
• High level of emotional intelligence, customer empathy, and active listening skills
• Excellent organizational and multi-tasking capabilities
• Experience using Google Apps, Mac OS X, and CRM applications such as Salesforce