Job Summary
A drug therapy management company has a current position open for a Telecommute Healthcare Concierge in San Leandro.
Candidates will be responsible for the following:
- Using company technology solutions effectively
- Resolving and maintaining 100% follow-through on member questions, requests and open items
- Handling a high volume of complex calls and other communications with plan members
Applicants must meet the following qualifications:
- Able to travel to our main office when requested, up to once a quarter
- 3+ years of customer service/call center experience
- 3+ years of healthcare experience
- Tech savvy and can navigate through technology with ease
- Exceptional communicator