Telecommute Healthcare Customer Service Representative

Job is Expired
Location: Eastern Time
Compensation: To Be Discussed
Staff Reviewed: Wed, Dec 29, 2021
Job Summary

A healthcare and retail pharmacy company is searching for a person to fill their position for a Telecommute Healthcare Customer Service Representative .

Core Responsibilities Include:

  • Answering questions and resolves issues based on phone calls/letters from members, providers, and plan sponsors
  • Triaging resulting rework to appropriate staff
  • Documenting and tracking contacts with members, providers and plan sponsors

Required Skills:

  • Experience in a production environment
  • Ability to multi-task to accomplish workload efficiently
  • Oral and written communication skills
  • Ability to maintain accuracy and production standards
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