Telecommute Healthcare Customer Service Representative

Job Summary

A mobile diagnostic service provider is in need of a Telecommute Healthcare Customer Service Representative.

Core Responsibilities of this position include:

• Answering incoming calls from and responds to customer requests, internal and external staff
• Troubleshooting when results are not available
• Properly filling out occurrence reports and submitting them in a timely manner

Applicants must meet the following qualifications:

• Preferably 2 years call center experience
• Preferably familiar with medical terminology
• Excellent oral, listening and written communication skills
• Basic knowledge of computer usage windows applications, e-mail, and internet
• Excellent computer keying skills required type a minimum of 35 wpm; Alpha and numeric data entry skills
• Must keep constant professionalism and phone etiquette