Telecommute Healthcare Customer Solutions Representative

Job Summary

A non-profit health care company is searching for a person to fill their position for a Telecommute Healthcare Customer Solutions Representative.

Must be able to:

• Assure that denied claims and referrals are rectified in a timely manner
• Research eligibility disputes
• Assist members and physician office staff in checking referral status in computer

Must meet the following requirements for consideration:

• High School Diploma
• 3 Years of managed care or healthcare environment in call center, accounts receivables or claims
• Experience and skill in utilizing PC applications & Microsoft Office products
• Ability to work independently & prioritize assignments
• Ability to problem solve & diffuse difficult callers, maintaining professionalism at all times
• Effective Organizational and Communication Skills