Telecommute Healthcare Industry Call Center Supervisor

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Sep 07, 2020

This job expires in 8 days

Job Category: Customer Service, Management

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Management

Job Summary

A company that provides business and tech services for the healthcare industry is seeking a Telecommute Healthcare Industry Call Center Supervisor.

Core Responsibilities of this position include:

  • Being accountable for the activities of all team members
  • Setting priorities for the team to ensure task completion and performance goals
  • Ensuring compliance to policies, procedures, and state and federal regulations

Qualifications for this position include:

  • 1+ year of recent experience as a call center supervisor
  • Experience managing employee performance including coaching to call center metrics
  • Must have strong technical skills
  • Experience with support channels including telephone, email, and chat
  • High school diploma or equivalent