Job Summary
A healthcare company is searching for a person to fill their position for a Telecommute Healthcare Member Outreach Specialist in St Louis.
Must be able to:
- Communicate scheduling challenges or trends that may negatively impact quality outcomes
- Demonstrate sensitivity to issues and show proactive behavior in addressing customer needs
- Provide ongoing support and education to team members and assist in removing barriers in care
Must meet the following requirements for consideration:
- Work onsite and travel 25% of the time
- High School Diploma/GED (or higher)
- 2+ years of telephonic customer service experience
- 1+ year of a healthcare background with medical terminology
- 1+ year of working experience with Microsoft Tools
- Must meet all other listed company requirements