Telecommute Healthcare Member Service Representative

Job Summary

A healthcare company has an open position for a Telecommute Healthcare Member Service Representative.

Core Responsibilities of this position include:

• Handling inbound phone calls from Medicare Supplement Plan members
• Answering questions on claims, premiums, and membership
• Providing written correspondence

Required Skills:

• 7 weeks of paid training in Topeka, KS
• Minimum of 1 year of recent Medicare Supplement or Medicare Advantage Health Plan experience
• Detailed knowledge of contracts, benefit coding, enrollment regulations, and legal issues
• Excellent customer service skills