Job Summary
A Healthcare company is filling a position for a Telecommute Healthcare Patient Coordinator in Knoxville.
Core Responsibilities of this position include:
- Following scripted information while interacting with patients
- Defusing conversations
- Engaging with callers
Skills and Requirements Include:
- 1+ years of customer service experience
- 1-2 years of healthcare experience desired
- Ability to type a minimum of 25 wpm
- Ability to defuse conversations and escalate if necessary
- Professional, courteous telephone voice