VirtualVocations - Remote Jobs Virtual Vocations Logo

Advanced Search

Telecommute Healthcare Software Customer Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Jan 29, 2021
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A software developer has an open position for a Telecommute Healthcare Software Customer Support Specialist.

Individual must be able to fulfill the following responsibilities:

  • Monitor the support queue, including triage, prioritization and execution on requests
  • Monitor daily customer data ingestions and assist in troubleshooting data related requests
  • Troubleshoot and communicate outages whenever they may occur

Skills and Requirements Include:

  • 3+ years of experience in a customer service/facing role
  • Able to work a 1pm - 9pm EST shift to help cover west coast hours
  • Able to respond to and resolve Customer requests in ZenDesk
  • Able to respond to Customer or internal product escalations appropriately

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website Website URL

BBB URL BBB URL

hidden map

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

FULL COMPANY PROFILE

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH
Get Started SIGN UP WITH Facebook SIGN UP WITH Google

Related Jobs!