VirtualVocations - Remote Jobs Virtual Vocations Logo

Advanced Search

Telecommute Help Desk Lead

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, Apr 16, 2018
Job Category: Information Technology, Management
Employer Type: Employer
Career Level: Experienced

Job Summary

A news writing company is seeking a Telecommute Help Desk Lead.

Individual must be able to fulfill the following responsibilities:

  • Coordinate the Help Desk team members in their daily duties
  • Evaluating and assessing certain Key Performance Metrics for the team
  • Conducting client surveys to measure our level of service delivery

Must meet the following requirements for consideration:

  • At least 2 years experience in a leadership position over a Service or Help Desk Team
  • A proven ability to recover and retain Clients wishing to cancel service
  • A cool-headed and optimistic temperament that allows you to run a team effectively
  • Ability to ensure that our clients, even if they're having a bad day, are happy they talked to us

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website Website URL

hidden map

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

FULL COMPANY PROFILE

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH
Get Started SIGN UP WITH Facebook SIGN UP WITH Google

Related Jobs!