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Telecommute Help Desk Technician

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, Mar 13, 2018
Job Category: Information Technology
Employment Status: Temporary, Independent Contractor
Employer Type: Staffing Agency
Career Level: Experienced

Job Summary

A staffing firm is in need of a Telecommute Help Desk Technician in Seattle.

Core Responsibilities Include:

  • Providing technical support to users for basic computer related technical problems
  • Accurately entering tickets into the call tracking tool
  • Answering help desk telephones and responds to basic customer inquiries

Skills and Requirements Include:

  • High School Diploma or GED
  • 3+ years of experience in a technical support environment
  • Troubleshooting Skills-Need to know what questions to ask to get to the root of the problem quickly
  • Good phone communication skills

COMPLETE JOB DESCRIPTION

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