Job Summary
An online retailer is in need of a Telecommute Home Goods Customer Service Consultant in Jacksonville.
Must be able to:
- Troubleshoot and resolve customer service inquiries
- Provide assistance with post-order issues
- Communicate trends in customer calls to leadership
Applicants must meet the following qualifications:
- Bachelor’s Degree or equivalent customer-facing work experience
- A successful track record working in a high-volume environment
- Ability to simultaneously navigate multiple software applications and technologies
- Internet speed of at least 25 Mbps (download) and 5 (upload) on hard wire connection
- A workspace that is free from noise or distraction
