Job Summary
An information technology company is filling a position for a Telecommute Home Medical EquipmentTechnical Customer Support Representative.
Must be able to:
- Answer questions and resolve cases
- Respond promptly to customer inquiries
- Accurately record details of inquiries
Skills and Requirements Include:
- 2 years experience in a customer support environment
- Knowledge of customer support best practices
- Knowledge of company's product
- Call center experience
- Proficiency with Microsoft Office Suite and Web Browsers
- Basic understanding of DME industry, medical billing and accounting
