Job Summary
A WordPress hosting solutions provider has a current position open for a Telecommute Hosting Solutions Customer Support Engineer in Phoenix.
Individual must be able to fulfill the following responsibilities:
- Handle incoming support requests
- Fully solve impressive problems in a tier-less support structure
- Communicate across departments to solve client problems
Qualifications for this position include:
- 3+ years of support experience (or educational and professional equivalent)
- Must know LAMP/LEMP
- Knowledge of networks and cloud computing
- Firm understanding of WWW (domains, DNS, servers, web caching, etc)