Job Summary
A financial services company is searching for a person to fill their position for a Telecommute Human Resources Customer Care Representative.
Candidates will be responsible for the following:
- Handling a high volume of inbound calls from our clients’ employees
- Processing transactions such as health enrollments, tax and direct deposit updates
- Leveraging your computer navigation skills to toggle between multiple screens and systems
Position Requirements Include:
- Minimum of a High School diploma and 4 years of customer service experience
- Ability to multi-task using several Windows applications at once while assisting a customer on the phone
- Ability to communicate with third parties to research and assist the customer with updates or inquiries
- Ability to receive and immediately apply constructive feedback
- Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment
- Flexibility to work a specified shift and extended hours as necessary
