Job Summary
A provider of universal communications APIs is filling a position for a Telecommute Implementation Engineer.
Must be able to:
- Collaborate with Sales and Service teams to ensure smooth handoffs before and after onboarding
- Create and update technical resolutions and advice for the company’s self-service knowledge base
- Manage configurations and setups, and any other relevant networks
Position Requirements Include:
- 2-5 years experience as an implementation engineer
- Knowledge of enterprise software implementation methodologies for large deployments
- In-depth understanding of the challenges companies face while implementing a technology product
- Professional, reliable and able to deliver a high standard of customer service