Job Summary
A staffing agency has an open position for a Telecommute Customer Service Agent.
Candidates will be responsible for the following:
- Answering inbound phone calls regarding a customer's account
- Making outbound calls to follow up on customers
- Resolving your customer issues quickly in a fast paced environment
Qualifications for this position include:
- 1 year of call center experience
- 2 years of customer service experience
- Performance based metrics understanding
- Computer proficiency with applications