Telecommute Inbound Contacts Supervisor

Location: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin

Compensation: To Be Discussed

Staff Reviewed: Wed, Feb 03, 2021

This job expires in: 0 days

Job Category: Customer Service

Remote Level: Partially Remote

Weekly Hours: Full Time

Employment Status: Temporary

Employer Type: Employer

Career Level: Experienced

Education Level: Some College, Bachelors

Job Summary

A health insurance company is seeking a Telecommute Inbound Contacts Supervisor.

Must be able to:

  • Address complex benefit questions, resolve issues, and educate members
  • Perform escalated or more complex work of a similar nature
  • Supervise a group of typically support and technical associates

Qualifications for this position include:

  • Travel 15%
  • High School Diploma or GED
  • Experience working in a high volume Inbound and or outbound Call Center
  • Working experience working in a healthcare environment
  • 1+ years experience leading projects, subject matter expert, team lead or prior leadership experience

COMPLETE JOB DESCRIPTION

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