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Telecommute Inbound Contacts Supervisor

Job is Expired
Location: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin
Compensation: To Be Discussed
Staff Reviewed: Wed, Feb 03, 2021
Job Category: Customer Service
Weekly Hours: Full Time
Employment Status: Temporary
Employer Type: Employer
Career Level: Experienced
Education Level: Some College, Bachelors

Job Summary

A health insurance company is seeking a Telecommute Inbound Contacts Supervisor.

Must be able to:

  • Address complex benefit questions, resolve issues, and educate members
  • Perform escalated or more complex work of a similar nature
  • Supervise a group of typically support and technical associates

Qualifications for this position include:

  • Travel 15%
  • High School Diploma or GED
  • Experience working in a high volume Inbound and or outbound Call Center
  • Working experience working in a healthcare environment
  • 1+ years experience leading projects, subject matter expert, team lead or prior leadership experience

COMPLETE JOB DESCRIPTION

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