Telecommute Information Technology Professional Services Director

Location: Nationwide
Compensation: Salary
Staff Reviewed: Wed, Nov 23, 2022
This job expires in: 19 days

Job Summary

An information technology services company is seeking a Telecommute Information Technology Professional Services Director.

Must be able to:

  • Create and communicate clear vision, strategy, and purpose for new Paid Services offerings
  • Support the Senior Director of Global Support and the Chief Revenue Officer
  • Work closely with the other leadership to solve organizational problems and cross-functional challenges

Must meet the following requirements for consideration:

  • 8+ years of experience leading global support and professional services teams
  • Experience launching and scaling paid services teams preferably with a technical SaaS product
  • Experience building and leading global remote functions, implementing Customer Support models
  • Expertise in partnering with Sales, Product, and Engineering teams to improve processes
  • Strong change management skills with the ability to drive, embrace and create buy-in
  • Excellent verbal and written communications skills

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