Job Summary
is seeking a Telecommute Information Technology Support Engineer.
Core Responsibilities Include:
- Providing front line support for technical issues across our environment
- Resolving problems in a timely manner
- Handling system access and maintain user accounts, passwords, data integrity & security
Skills and Requirements Include:
- 2+ years of experience in Information Technology
- Excellent communication skills with a consistent desire to help and empower colleagues
- Strong familiarity with Mac OSX and Windows 10A/V support experience
- Fundamental understanding of TCP/IP and Wireless technologies
- Experience with SaaS - Okta, Google Workspace, Slack, Jira, AWS, etc
- Strong analytical skills with demonstrated problem solving ability