Job Summary
A platform for recreational vehicles and outdoor experiences is seeking a Telecommute Insurance and Claims Administrator in Austin.
Candidates will be responsible for the following:
- Executing claims intake process by completing initial contact with Outdoorsy owners
- Setting expectations about claims flow and answering any upfront questions
- Resolving inquiries related to insurance questions, vehicle listings, ancillary support issues
Qualifications for this position include:
- Able to answer incoming calls about claim related questions and status inquiries
- Able to gather feedback from customers to identify and problem-solve for common issues
- Any other applicable experience
