Telecommute Insurance Claims Call Center Representative

Job ID: Available for Members

Location: Nationwide

Compensation: Piece Work

Posted: Thursday, March 01, 2018

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Day Shift, Flexible

Employment Status: Independent Contractor

Employer Type: Employer

Career Level: Entry Level

Job Summary

A cloud contact center and provider of customer service software solutions is in need of a Telecommute Insurance Claims Call Center Representative.

Core Responsibilities Include:

  • Receive calls for insurance claims
  • Collect the caller’s information, enter it into the computer, and provide them with accurate information about what to expect during the claims process
  • Make a connection with callers, empathize, and show compassion to people who are upset, and remain emotionally strong

Qualifications for this position include:

  • Previous insurance claims experience
  • Desire to be your own boss and to work remotely
  • Desire to self-schedule a minimum of 15 self-scheduled 30-minute blocks per week or 60 self-scheduled 30-minute blocks per month
  • High school diploma or equivalent
  • Willingness to jump in and work more when a large storm or natural disaster occurs
  • Excellent communication skills
  • Willingness to use a personal smartphone and/or tablet to complete a 2-part verification for access to the client systems