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Telecommute Insurance Contact Center Representative I

Job is Expired
Location: Nationwide
Compensation: Hourly
Staff Reviewed: Wed, Jul 06, 2022
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced
Education Level: Some College

Job Summary

A financial services firm is searching for a person to fill their position for a Telecommute Insurance Contact Center Representative I.

Must be able to:

  • Deliver personalized service and respond to a variety of product questions
  • Practice de-escalation techniques to enhance the overall member experience
  • Solicit and analyze customer feedback to identify areas for customer service improvements

Qualifications for this position include:

  • Associate degree
  • Typically requires minimum 1-2 years experience
  • Must be collaborative, accountable, creative, agile and driven by a passion for doing what's right
  • Must be focused on putting our customers first

COMPLETE JOB DESCRIPTION

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