Telecommute Insurance Help Desk Technician
Job Summary
An insurance brokerage company has a current position open for a Telecommute Insurance Help Desk Technician.
Core Responsibilities of this position include:
- Maintaining and updating technical knowledge
- Handling customer incidents, requests, and complaints
- Executing and monitoring batch jobs in accordance with operational schedule
Qualifications Include:
- Associate’s degree in computer science or related field or
- Equivalent combination of education and experience
- 1+ years of IT system maintenance experience with an emphasis in network and desktop support
- Strong interpersonal skills
- Ability to interface with both technical and business team members at all levels within an organization
COMPLETE JOB DESCRIPTION
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