Job Summary

An insurance brokerage company has a current position open for a Telecommute Insurance Help Desk Technician.

Core Responsibilities of this position include:

• Maintaining and updating technical knowledge
• Handling customer incidents, requests, and complaints
• Executing and monitoring batch jobs in accordance with operational schedule

Qualifications Include:

• Associate’s degree in computer science or related field or
• Equivalent combination of education and experience
• 1+ years of IT system maintenance experience with an emphasis in network and desktop support
• Strong interpersonal skills
• Ability to interface with both technical and business team members at all levels within an organization