Telecommute Internet Security Customer Success Specialist

Job Summary

A software development company has an open position for a Telecommute Internet Security Customer Success Specialist.

Must be able to:

• Collaborate with Sales, Marketing, Development, and Product associates
• Assist with billing and account management
• Provide superb customer support and clearly describe the features and functionality to users and/or customers

Skills and Requirements Include:

• Excellent spoken and written English
• Experience from a previous technical position e.g. Systems Administrator, Quality Assurance Technician, Support Technician, or similar
• If no experience, must have equivalent education or demonstrable skills
• Excellent problem-solving skills