Job is Expired
Location: Alabama, California, Colorado, District of Columbia, Florida, Georgia, Hawaii, Illinois, Kansas, Maine, Maryland, Massachusetts, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington
Compensation: Hourly
Staff Reviewed: Tue, Mar 21, 2023
Job Summary
An internet technology company is filling a position for a Telecommute Internet Technology Expert.
Individual must be able to fulfill the following responsibilities:
- Respond to customer phone calls, emails, and live chats
- Assist customers with scheduling, rescheduling, and canceling appointments
- Retain customers requesting to cancel due to service or other issues
Position Requirements Include:
- Have excellent customer service skills
- 1+ years of call center or contact center experience dealing with moderate to high call volume
- 1+ years of help desk or troubleshooting customer service experience working with hardware, complex technical services
- Have previous contact center experience, successfully handling moderate to high call volume in addition to tickets
