Job Summary
A software technology company is in need of a Telecommute IT Customer Success Senior Manager.
Core Responsibilities of this position include:
- Managing end-to-end post sales customer lifecycle
- Providing technical leadership for customer on-boarding
- Conducting regular requirements gathering reviews
Applicants must meet the following qualifications:
- Ability to travel up to 20%
- B.S. degree in engineering or similar area or equivalent work experience
- 15+ years Technical Account Management, Sales Engineering, Customer Support
- 5+ years of Management experience
- Experience and participation within the DevOps community
- Experience with implementing software products or solutions to large enterprise companies