Job Summary
A technology integrator has an open position for a Telecommute IT Service Delivery Lead.
Individual must be able to fulfill the following responsibilities:
- Llead a small team of IT process owners
- Facilitate business process discussions with customers
- Identify process bottlenecks and potential improvements
Position Requirements Include:
- 10% travel
- 9 years business process analysis experience
- 2 years supporting IT Operations
- 2 years in a leadership role
- 3 additional years of IT related experience if no degree attainment
- ITIL Foundations certification