Job Summary
A software technology company is searching for a person to fill their position for a Telecommute IT Services Customer Success Manager.
Individual must be able to fulfill the following responsibilities:
- Achieve assigned revenue quota and retention goals
- Build and maintain strong, long-lasting customer relationships
- Ensure the timely and successful delivery of our solutions
Position Requirements Include:
- 3+ years of experience in account management in the call center space
- Strong technical knowledge of contact center technology
- Strong account planning and management skills
- Experience in delivering client-focused solutions based on customer needs
- Ability to discuss, understand, and work within complex projects and processes
- BS degree or higher
