Telecommute IT Services Customer Success Manager

Job ID: Available for Members

Location: Nationwide, Contiguous

Compensation: To Be Discussed

Staff Reviewed: Tue, Apr 28, 2020

Job Category: Account Management, Sales

Telecommute Level: Majority

Travel Requirements: Possible Travel

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A software technology company is searching for a person to fill their position for a Telecommute IT Services Customer Success Manager.

Individual must be able to fulfill the following responsibilities:

  • Achieve assigned revenue quota and retention goals
  • Build and maintain strong, long-lasting customer relationships
  • Ensure the timely and successful delivery of our solutions

Position Requirements Include:

  • 3+ years of experience in account management in the call center space
  • Strong technical knowledge of contact center technology
  • Strong account planning and management skills
  • Experience in delivering client-focused solutions based on customer needs
  • Ability to discuss, understand, and work within complex projects and processes
  • BS degree or higher