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Telecommute IT Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Jun 04, 2021
Job Category: Customer Service
Employer Type: Employer
Career Level: Experienced

Job Summary

An internet news and content sharing website is seeking a Telecommute IT Support Specialist.

Core Responsibilities of this position include:

  • Following, assessing, and creating onboarding policies and procedures
  • Creating and supplementing technical documentation
  • Supporting and resolving user requests of our SaaS applications

Skills and Requirements Include:

  • 2 years of of progressive IT experience and responsibility
  • Experience supporting enterprise SaaS applications
  • Experience in supporting and troubleshooting Mac OS and Windows platforms
  • Experience in supporting and troubleshooting iOS & Android mobile devices.
  • Experience in a fast paced customer facing environment

COMPLETE JOB DESCRIPTION

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