Job Summary

An information technology firm has an open position for a Telecommute IT Support Specialist in Columbus.

Core Responsibilities Include:

• Diagnosing and resolving problems
• Planning and analysis of work processes
• Developing training materials and performing training sessions

Required Skills:

• 6 years of progressive experience in the field of Information Processing
• 3 years in Information Processing and involve a range of hardware/software solutions
• 2 years hands-on experience in installing, diagnosing problems and training customers in the use of software and hardware
• Secret Clearance – IT Sensitivity I
• Appropriate active certification(s)