Telecommute Junior Customer Success Manager

Job ID: Available for Members

Location: West Coast, Central

Compensation: To Be Discussed

Posted: Monday, December 10, 2018

This job expires in 28 days

Job Category: Customer Service, Information Technology

Telecommute Level: Majority

Travel Requirements: Onsite Required, Some Travel

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A Social Media Analytics company needs applicants for an opening for a Telecommute Junior Customer Success Manager in Santa Clara.

Core Responsibilities Include:

  • Providing technical product support and product expertise to all customers
  • Managing and improving the customer support process
  • Working as a liaison between the customers and the development team

Qualifications for this position include:

  • Travel 1 to 2 times per year for internal company and/or team onsite
  • BS or BA Degree
  • 1-3 years of experience in Social Media related technologies
  • Proven track record of delivering client solutions