Telecommute Junior Helpdesk Analyst

Job Summary

A software developer is seeking a Telecommute Junior Helpdesk Analyst.

Individual must be able to fulfill the following responsibilities:

• Follow-up and update customer status and information
• Provide accurate information on products or services

Applicants must meet the following qualifications:

• Experience as a help desk technician or other customer support role
• Ability to work well in a team-based, fast paced/multitasking environment
• Good understanding of computer systems, mobile devices and other tech products