Job Summary
A technology company has an open position for a Telecommute Level 2 Systems Administrator in Dallas.
Candidates will be responsible for the following:
- Providing direct one-on-one phone based and on-site support
- Characterizing and diagnosing customer problems
- Collecting information via direct questioning and utilizing a variety of remote access tools
Position Requirements Include:
- Providing on-site support
- Minimum 2 year associate degree with focus in Information Technology Fundamentals
- Minimum of 2+ years of experience as an IT staff member or support representative