Telecommute Licensed Healthcare Operations Team Leader

Location: Arizona


Staff Reviewed: Thu, Sep 03, 2020

This job expires in 11 days

Job Category: Customer Service, Healthcare, Management

Remote Level: Partially Remote

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

A multi-faceted business services provider is filling a position for a Telecommute Licensed Healthcare Operations Team Leader.

Must be able to:

  • Identify performance related issues
  • Supervise a group of call center associates
  • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations

Qualifications for this position include:

  • Ability to conduct team meetings and schedule organization activities
  • Associate's degree in related field with two to four years of relevant experience preferred
  • Highly motivated individual with skills to develop and coach team members to achieve performance expectations
  • Work well under pressure and follow through on items to completion
  • Strong communication skills, both written and verbal