Job Summary
A business process outsourcing company is filling a position for a Telecommute Licensed Insurance Call Center Representative in Lansing.
Candidates will be responsible for the following:
- Handling and carefully responding to all customer inquiries
- Providing customer service through active listening on every interaction
- Troubleshooting and resolving customer issues through the use of desktop applications
Applicants must meet the following qualifications:
- Logical problem-solving skills
- Ability to use Windows operating systems
- Ability to type 25 wpm
- High School Graduate or GED
- Predictable and reliable attendance
- 2+ years customer service experience