Job Summary

A software company has an open position for a Telecommute Major Incident Technology Leader.

Core Responsibilities of this position include:

• Acting as the incident commander during major incidents
• Helping implement an updated paging solution for incident management
• Identifing gaps in the incident process

Qualifications Include:

• Minimum 3-5 years of experience in leading complex technology incidents
• Experience working with ITIL principles
• Demonstrated high-level understanding of enterprise software and networking concepts
• Demonstrated capacity to lead under pressure