Job Summary
A cybersecurity platform is in need of a Telecommute Managed Detection and Response Manager.
Individual must be able to fulfill the following responsibilities:
- Lead the Americas team to meet all SLA’s and standards expected by our customers while improving team performance in all metrics
- Lead and directly mentor your team members while building individual career paths for each team member
- Help develop and measure analyst performance monitoring system (KPI’s) to be reviewed weekly with the leadership team
Must meet the following requirements for consideration:
- At least 4 years of experience as a SOC/MDR/malware analyst/DFIR/IR
- At least 2 years of experience in a team leadership role
- Expert-level technical investigative knowledge in Windows, Linux, and OSX operating systems
- Understanding of malware and the forensic artifacts it leaves on endpoints
- Proven experience managing complex customer issues and working directly with large international enterprise customers
- Experience cooperation with various RnD teams to resolve technical issues and implement new features
