Job Summary
An information technology services provider has a current position open for a Telecommute Managed Services Microsoft Engineer.
Core Responsibilities of this position include:
- Troubleshooting client device and application issues via phone and remote access
- Overseeing the day-to-day operation of various engineering solutions including hardware/software support, training & special projects
- Providing feedback to management on process improvements and areas of concern
Skills and Requirements Include:
- Bachelor’s degree or equivalent experience and/or military experience
- 2+ years working in a Network Operations Center
- 2+ years experience troubleshooting infrastructure devices applicable to engineering vertical
- A drive for Achievement and Effort, Adaptability/Flexibility, Attention to Detail, Analytical Thinking, Teamwork, Dependability
- Cisco or other vendor certifications pertinent to the engineering vertical
- A history of successfully managing and operating multi-vendor environments
