Job Summary
A website and marketing management company is searching for a person to fill their position for a Telecommute Marketing Services Customer Support Representative.
Individual must be able to fulfill the following responsibilities:
- Onboard customers to our service through our defined onboarding process
- Answer questions related to offerings and service
- Provide customer support via phone, email and online chat
Must meet the following requirements for consideration:
- Great interpersonal skills
- Excellent communication skills - verbal, written, and listening
- Comfortable with the basics of internet technology and small business online marketing
- Attention to detail and accuracy
- Problem analysis and problem-solving