Telecommute Marketing Technology Customer Success Manager

Job Summary

A marketing technology company is in need of a Telecommute Marketing Technology Customer Success Manager.

Must be able to:

• Drive continuous improvement across all of Terminus processes and CS deliverables
• Provide customer feedback to Product Management
• Deliver strategic guidance and tactical product recommendations to ensure customer success is achieved

Required Skills:

• Bachelor's degree
• 3+ years managing a book of business within Customer Success, Sales
• C-Level experience
• Strong analytics capabilities
• Ability to manage multiple accounts simultaneously while maintaining strict attention to detail
• Experience quantifying business objectives