Telecommute Marketing Technology Customer Success Manager II
Job Summary
A marketing and advertising technology company is searching for a person to fill their position for a Telecommute Marketing Technology Customer Success Manager II.
Individual must be able to fulfill the following responsibilities:
- Assist business leads in driving customer retention
- Ensure strategy and customer's KPIs (key performance indicators) are communicated
Applicants must meet the following qualifications:
- 2+ years of customer support or account management experience
- Strong ability to work with cross-functional teams in a complex, always changing environment
- Proficient knowledge of MS Office Suite (Word, Excel, Outlook) and Salesforce Service Cloud
COMPLETE JOB DESCRIPTION
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