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Telecommute Mass Communications Agent Results Advocate

Job is Expired
Location: Nationwide
Compensation: Hourly
Staff Reviewed: Fri, Jul 31, 2020
Job Category: Customer Service
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

A provider of virtual call center solutions is seeking a Telecommute Mass Communications Agent Results Advocate.

Individual must be able to fulfill the following responsibilities:

  • Provide real-time support to Agents
  • Promote active Agent engagement
  • Actively contribute to Agent retention

Qualifications Include:

  • Bachelor's degree or equivalent years of work experience
  • 1 years of contact center/BPO experience OR
  • Comparable customer service-related work experience
  • Mastery of computer basics with an affinity towards technical systems
  • Functional proficiency in Microsoft products
  • High level of customer experience to support the Agent community

COMPLETE JOB DESCRIPTION

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