Job Summary
A large staffing firm has an open position for a Telecommute Medical Customer Service Representative in Scottsdale.
Must be able to:
- Respond to customer inquiries in a courteous and professional manner regarding benefits and eligibility
- Educate customers and dental professionals on eligibility, benefits, claims payment, and authorizations
- Provide direction on the usage and benefits of self-service tools
Qualifications for this position include:
- 1+ year of Call Center experience
- Ability to project a professional company image
- Ability to provide superior customer service
- Excellent communication skills
