Telecommute Medical Device Service Record Reviewer

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Feb 19, 2020

Job Category: Customer Service, Quality Assurance

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

An innovative products company has a current position open for a Telecommute Medical Device Service Record Reviewer.

Must be able to:

  • Evaluate customer feedback, service records, and other sources for possible complaint
  • Initiate complaint in process and applicable tool
  • Evaluate incoming data and determine if it is sufficient to understand the nature of the complaint

Required Skills:

  • 2+ years of experience in a medical device or regulated industry
  • Basic understanding of CAPA, as well as global medical device regulations, requirements, and standards
  • Experience in maintenance and or troubleshooting of technical systems
  • Proficient with computers, including Microsoft Office
  • Fluent in English
  • Effective communication both verbal and written